TicketGuardian, the insurtech startup shaking up the 'no refunds' standard of live events ticketing, and EzTix, the global leader in Food & Wine ticketed sales, announced their partnership today to provide customers with a way to insure their experience and get their money back for unforeseen circumstances, for less than the cost of a glass of wine.

Beginning March 1, TicketGuardian will provide EzTix partners such as Toronto's top food tour and gourmet experience company Culinary Adventure Co., with the option to make every ticket fully refundable. It's what the platform is calling a 'refund revolution', making it possible for attendees to file a claim should they be unable to attend any experience purchased through EzTix.

EzTix Founder and CEO, Jeremy Mitchell, first revealed the TicketGuardian partnership to several hundred clients at the Global Food Tourism Conference where it was well received. Clients such as Flavors of San Juan, a top food tour operator in Puerto Rico, expressed their excitement about the integration. 

"Our partners focus on creating world-class experiences for their guests, and we help them bring that commitment online when visitors are shopping for tickets," says Mitchell. "A partnership with TicketGuardian will allow us to finally banish the idea of 'non-refundable' bookings to the history books, where it belongs. At the end of the day, what's best for guests is best for our partners."

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Bryan Derbyshire