February 23, 2018 @ 11:36 am By Samantha Hurst
TicketGuardian, the insurtech startup that’s aiming to shake up the ‘no refunds’ standard of live events ticketing, announced on Thursday it has formed a partnership with food and wine ticket sales company, EzTix, to provide customers with a way to insure their experience and get their money back for unforeseen circumstances, for less than the cost of a glass of wine.
According to the duo, beginning March 1, TicketGuardian will provide EzTix partners with the option to make every ticket fully refundable. It’s what the platform is calling a ‘refund revolution’, making it possible for attendees to file a claim should they be unable to attend any experience purchased through EzTix. EzTix Founder and CEO, Jeremy Mitchell, stated:
“Our partners focus on creating world-class experiences for their guests, and we help them bring that commitment online when visitors are shopping for tickets. A partnership with TicketGuardian will allow us to finally banish the idea of ‘non-refundable’ bookings to the history books, where it belongs. At the end of the day, what’s best for guests is best for our partners.”
Bryan Derbyshire, Founder and CEO of TicketGuardian, added:
“TicketGuardian’s technology is not only powering unprecedented choice and peace of mind amongst people who love to plan around their experiences, it also adds superlative value to organizations who put on experiential events by making sure their customers are always given the best choices at that moment. We cater to the live events space, so we’re thrilled to be partners now with a leader in the food and wine festival space.”